Fred
Stephens has a lot going on at his automotive repair
business in Macon, Georgia. As owner of
Stephens Automotive since 2005, Stephens has implemented
customer appreciation incentives that are highly unusual
for a business of this type.
Born
in Twiggs County, Georgia, Stephens moved to Macon
during his senior year in high school and graduated from
Southwest High School. He has been married to the lovely Selma for 19
years and the couple has three children: Michael, 26;
Kenyatta, 23; and Justin, age 14.
Fred Stephens, owner
of Stephens Automotive
Stephens
went to work for Riverside Ford straight out of high
school in 1980 as a porter. He would drive
the customer’s cars around back for service and then
bring them back around when they were done. Before long, he
moved to the Automotive Center of Riverside Ford as a
technician apprentice and began training, an endeavor
that would last for the entire 19 years that he was with
the company (Ford requires this intensive training for
as long as you are employed with the organization). Stephens trained
for four months of every year in various
locations such as Tallahassee, FL; Orlando, FL; North
Carolina; and Jacksonville, FL, just to name a
few.
Stephens
Automotive in Macon, Georgia offers a Rewards Program
unlike any other business in the area. Every new
customer receives a card much like a credit card and
every service that the customer purchases after that
point in time results in the card being swiped and
points added to the card. What’s unusual
about this?
What makes this program unique is that the
customer can use his/her points for a large variety of
things, rather than just more automotive work. While the
customer can certainly use the accumulated points for
services such as brake jobs or tune-ups, there are many
other items available. Coolers, grills,
and hand drills are available, or how about a Wal-Mart
or Lowe’s gift card? As an added
token of Stephens’ appreciation, 1000 points are
automatically added to every customer’s Rewards Program
card every year on his/her birthday. You can even
purchase a platinum card that automatically includes one
free towing and three free oil changes!
Although
Stephens Automotive specializes in Ford Lincoln Mercury
vehicles, there is always a technician available to
service your GM, Toyota, Nissan, Honda, or any foreign
or domestic make.
All kinds of engine repair are available, from
brakes to major overhauls. You can even get
your air conditioner serviced at Stephens
Automotive.
The shop is open Monday through Friday from 8am
until 6pm.
Fred
and the friendly folks at Stephens Automotive invite you
to come on down and start accumulating points; it pays
to keep your vehicle in good condition at Stephens
Automotive!
Stephens
Automotive
4618
Columbus Road
Macon,
Georgia
31206
(478)
477-5123 or toll free at 1-866-654-4474